KingSmith WalkingPad FAQs

WalkingPad Frequently Asked Questions

What is the maximum speed of the WalkingPad?
What’s the weight capacity of WalkingPad?

How to unlock the limit speed?

You can install the respective Apps for the WalkingPad models and go through the Novice Guide, after which, the speed limit will be unlocked. This design is use as a safety measures for new users

The WalkingPad speed can be unlocked automatically for new units after walking for 1 km.

Unlocking for A1 / A1 pro

Three modes: “Standby” “M mode” “A mode”, What do they stand for?

  1. “Standby” means sleep mode while not walking.
  2. “M” means modified speed.
  3. “A” means automatic speed, you can switch between the 3 modes with the remote controller.

What is the number of Walkingpad remote battery?

The battery type for remote of WalkingPad A1, A1 Pro, C1, R1 and R1 Pro is CR2032.
It’s removed from the shipment. If the battery run out of juice, please buy one from a local store before using it.

How to operate and pair the remote control?

When powering on the WalkingPad, press the mode switch button on remote control in 5 seconds, then it will be paired with your WalkingPad.

How to lubricate the belt?

  1. Turn off the machine and unplug the power cord.
  2. Lift up the belt and apply silicone oil provided by WalkingPad on the backside of the belt.
  3. Turn on the machine again, Keep the machine running under 4km/hr for 10-20 seconds.
  4. Only apply 5 ml- 10 ml lubricant oil each time, too much lubricant oil makes the belt become slipping.
  5. Apply walkingpad silicone oil once every 3 months.

How to adjust and align the belt?

Press and hold both mode switch button and acceleration button on the remote control for 3 seconds.

  • Front panel shows ‘CALI’ and the speed is 4km/hr (2.5ml/hr)
  • If belt deviates to the left: Turn the left adjusting screw for a half-circle clockwise.
  • If belt deviates to the right: Turn the right adjusting screw for a half-circle clockwise.
  • If belt is slipping: Turn both left and right adjusting screw for a half-circle clockwise at same time
  • Keep the machine running for 1-2 minutes and check whether it needs to readjust.

What does the error codes on the LED panel means?

The electronics of the equipment continuously carries out tests.
In case of deviations, an error code appears on the display and normal operation is stopped for your safety.

  • E01: Drive failure
  • E02: Motor abnormalities
  • E05: Power overload
  • E06: Motor overload protection
  • E08: Sensor error
  • E10: Temperature to high
  • E11: Overload current protection

The device can’t connect to the app, the device WIFI flashes fast.

If the Wi-Fi light flashes fast or can’t find the device and the network timed out. Please follow this method:

  1. Press the big button on the right side of the device
  2. Wait 3 seconds
  3. Press the big button again.
  4. At this time, the Wi-Fi light becomes slower and then restarts.

What should I do if the device has an abnormal noise?

  1. If a slamming noise, you may place a treadmill mat under the WalkingPad.
  2. If Motor carbon brush whistling (very sharp metal whistling sound), front/rear drum abnormal sound. If this situation continues for a couple of days, please contact your support for maintenance.
  3. If the motor cover grinding to the walking belt: magnetic friction sound, please contact our support for maintenance.
  4. If other abnormal sounds, it needs to be judged and processed according to a detail description or video attachment, please report to our support.

Setting up WalkingPad A1 & A1 Pro

Installing Mijia / Mi Home App
WalkingPad A1 & A1 Pro is part of the Xiaomi Eco system family group of managed devices, if you have not install Mijia app prior to this, you may want to install the Mijia app first before continuing with the Setting up of the WalkingPad A1 & A1 pro

See – All About Xiaomi’s Mi Smart Home App (Mijia)

Installing and setting up the WalkingPad A1 & A1 pro under Mijia App

Note 1: you must already have the Mijia App installed and log in with your Mi Account before you can proceed with setting up the WalkingPad below

Note 2: The following is done with screen captures from IOS version of Mijia App, the Android version may differs slightly. Screen captures are done in August 2019, and may differ in future versions of Mijia App.

Click on the “+” icon on right hand top corner to add device, and a list of devices will be listed, you can search the device that you want to add, e.g. “purifier” or “WalkingPad”, then click on the correct device to add
Once WalkingPad is selected, you will need to set the WalkingPad in standby mode by pressing the right mode button for more than 2s until the WiFi indicator blinks, only then will the Mijia App be able to detect the WalkingPad, and pair with the App
Remember to click “Operation Confirm” and “Next” button once the WalkingPad is detected by the app.

Troubleshooting and technical background of setting up
Technically the Mijia app will use bluetooth to detect the WalkingPad during the initial setting up while the WalkingPad is on Stand-by mode, with the WiFi icon blinking after u press the Right mode button on the WalkingPad.

Once detected the device, the App will grab an IP from the 2.4GHz wifi network, if the router is set-up as DHCP, and assign the IP to the WalkingPad, and update this setup back to the Mi Clouds, if there are firewall setup on the router, or the router setup being non-DHCP, it can’t assign an IP to the walkingPad, this may have cause the non connection.

After setting up, no bluetooth connection is needed anymore. And all communications between the App and WalkingPad is via the Wifi network, this including using the App as a virtual Remote Control, updating all your activities on the WalkingPad into Mi Clouds, for data analysis, and storage.

During setting up, please make sure you have:
a) Your phone’s bluetooth on;
b) Select China as Country/Region on App;
c) Connect only to 2.4GHz WiFi network;

The app will obtain an unused IP from the router and assign to the WalkingPad, so that it will be connected to the same WiFi network for continuing control communication from the App to the walkingPad, excessive restrictions on network security like non-DHCP, firewalls or all IP range on router all fully utilised may result in WalkingPad not able to be assigned an IP and resulted in connection failure.

Going Through the Novice Guide to unlock the WalkingPad.
The new WalkingPad is in learner mode when newly open, and will cap the maximum speed to just 3km/h walking speed. You will need to use the Mijia App to connect and go through the Novice Guide, for a learner’s step-by-step guide on proper usage of the device, before the full features can be unlocked. Afterwhich you can set walking speed higher than 3km/h, plus using the mode advance “Auto mode”.

If everything is ok, and you are able to detect the WalkingPad, you will start the Novice Guide as follow:

a) Manual Mode

Overview of the Walking Pad and Remote control keys , and start walking at 3km/h speed for a minute.
Use the remote control key to increase the speed to 4km/h

b) Auto Mode

Here you will go through the auto mode 3 times by stepping on the top part of the walking belt to increase speed and bottom part of the belt to reduce speed, then complete the “Auto Mode” training.

c) Changing Modes

You will learn how to switch modes

d) Other Settings, complete nocive guide and unlock features

The final steps is showing you the other settings of the Mijia App, where you can further customise your own settings, after which you will complete the Novice Guide and full UNLOCK the speed and features of the WalkingPad

e) Additional Settings
There are other settings that you can customise with the WalkingPad, the following are the few samples:

You can set your Goal and Preference.

You can also set the walking machine in the Mijia APP, including the maximum speed of the walking machine, the starting speed of the fixed speed mode, the start and stop mode, and the automatic mode sensitivity. By setting the walking machine mode, the user can also be safer in use.
Calibrating the walking belt
Additional settings, security settings & FAQs
All the stats for using the WalkingPad
Upgrading firmware

The Oral-B FAQs

The following are the most Frequently Asked Questions for Oral-B electric toothbrushes

How long does it take to charge my Oral-B and how long does it last?

It will depends on the model of your Oral-B and the type of rechargeable battery it use for the brush handle. Once the red charge light appears the battery capacity may last 1 or 2 cycles, but this depends on user behavior, age of battery and various other factors related to the product

You can take a look at the official Oral-B info here –  How long does it take to charge my Oral-B electric toothbrush battery? 

How do I know if my Oral-B Vitality toothbrush is charging?

As Vitality is the entry level of Oral-B electric toothbrush, the only Oral-B electric toothbrush that do not have an indicator light to let you know and only one button for both the on/off position, sometimes it can be tricky.

The best way to check whether the Oral-B Vitality brush is charging is to pick the toothbrush up off the charger after 30 minutes and switch it on. If it comes to life, you know it’s charging. Switch it back off and leave it on the charging stand for the full 16 hours it needs to complete a full charge.

Please read the original post on official Oral-B site here

Do you need to charge the Toothbrush every night?
No the toothbrush holds a charge for a few days to 2weeks depending on models. It had very sufficient battery life. Charge once a week is good as you brush your teeth for 2 minutes a time, 2 times a day and the charge will lasts at least a week (depending on model).

Could I just buy one toothbrush for my family and have each person switch to their own brush head each time they brush?
Yes, especially if you have a brush head storage that holds up to four brush heads. You would need to charge it more often though. However, while it may work perfectly for 2 person, with the whole family it might be hard since you may not always be at home where it is always convenient.

Do you need to charge the Toothbrush every night?

Could I just buy one toothbrush for my family and have each person switch to their own brush head each time they brush?
Yes, you can do that. But remember to mark and identify each person’s brush head, as there are hygiene involved if you accidentally share brush heads. Take note that unless you all share the same bathroom, otherwise it would be very inconvenient. Usually sharing are for couple stay and share the same bathroom.

Also please take note, if you are sharing, the battery may not last as long as you want, as sharing by 2 person will halve the battery lasting time per charge.

The 2 minutes reminder
Dentist recommended brushing teeth for maximum of 2 minutes, for electric toothbrush that have the 2-minutes reminder build-in, once the 2 minutes are up, the brush head will vibrate 3 times to let you know that your recommended two minutes of brushing is up.

Can I replace the battery in my Oral-B electric toothbrush?
No, you cannot replace the battery in your Oral-B electric toothbrush. The battery is contained within the electronics of the toothbrush handle and the unit is then sealed to keep it water tight. For these reasons we do not provide replacement batteries for Oral-B electric toothbrushes.
Please Note: There are some third party guides out there, some even with Youtube videos, on showing you how replace the rechargeable on your own, please be reminded that this will be done at your own risk, as improper replacement may leads to electrical shocks.

Why the Charger plug all comes in 2-pin?
So you have just bought that new electric toothbrush, but wait, how do you charge it? It has a 2 pin plug on it, rather than 3 pin plug you are used to here in your country. This 2 pin plug, is a shaver plug. It is designed to fit into the shaver socket found in many bathrooms in UK/US/EU.

Safety is the reason it comes with a 2 pin shaver plug, rather than a 3 pin.

In the UK or countries using the UK 3-pin plug, the mains electricity that you connect your appliances and gadgets into works on 240 volts.  This is a high voltage and can cause serious injury and death if you were to touch a live electrical line.

Under most circumstances if you include water and electricity the effects of injury are much greater as water reduces the resistance the human body has to the electrical current.

Therefore to protect people, a ‘safer’ less powerful form of electrical socket was introduced into bathrooms, where water is generally present more frequently.

This safer solution was and is the 2 pin socket, similar to the 2 pin SCHUKO connector found in many European countries.

This meant that more traditional power hungry products could now not easily be used within these rooms, only lower power items, therefore reducing the chances of injury.

Yes you will need a 2 pin to 3 pin plug adaptor also known as a shaving adaptor. This is the same with all Oral-B electric toothbrushes.

Various UK-3-Pin adapters

What are all these Cleaning modes?

Please read – The cleaning modes of oral-B electric tooth brushes

What is the difference between so many models of PRO600?

The Oral-B of the same model come in different packaging and names, however, they are all actually the same unit in terms of power and technicality. The difference between them is the brush head which comes in the box (eg. CrossAction 600 will have a CrossAction toothbrush head), and the color of the toothbrush handle.